Total Recall Max Rack - VoIP & ISDN

High Channel Capacity Voice Logging for VoIP & ISDN Systems

When call recording is critical to your operations, you need to know that your audio logger can expand and change to meet your needs. Total Recall Max Server is the solution for your recording needs now and into the future, offering high-capacity combined VoIP and digital call recording.

All VoIP recording unit functions and configuration are managed via your network and Remote Manager - PC software included with unlimited licenses as part of your solution. Our Java based client software is easily installed via a wizard based application, and offers intuitive setup and navigation for one or multiple units.

Unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows 2K/XP/Vista/7. Copy calls from your Total Recall unit or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats.

Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

Your calls are stored on mirrored, swappable RAID hard drives, to guard against losing your critical call records due to drive failure. Hot-swap power supplies are standard, as is support for SNMP alarms. Multiple hardware alarms warn users about potential problems, so preventative action can be taken.

As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise-grade UNIX operating system.

Store up to 60,000 hours / 350,000 individual calls onboard. You also have the option to automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or via your network to a dedicated NAS or other networked hard drive. Optional Blu-Ray support provides portable ultra-high capacity archiving possibilities.

Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Access to all software functions and recording/monitoring channels is completely configurable on a per-user basis, which maintains your data security while extending the benefits of recording to more people within your organisation.

Start and stop recording (depending on your telephony interface) by VoIP session (SIP, H.323, RTP), ISDN D-Channel and Record-on-Demand (software control). Access to live monitoring is configurable per user-defined extension.

Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours.

Continuously live monitor by extension, and replay calls via the inbuilt media player in Remote Manager. All call monitoring and playback is performed via two simple GUI menus on your PC.

Mix and match up to 120 combined VoIP and ISDN channels. Connect up to six ISDN spans to Total Recall Max Server. Additional VoIP and ISDN channels may be activated with a simple license key, up to the maximum 120 channels.