Total Recall Classic  - Rack

When call recording is critical to your operations, you need a professional, dedicated voice logging system. Total Recall Rack is the compact, reliable and entirely self-contained solution for recording, archiving, searching and replaying your important phone and/or radio communications.

Live monitor, search and replay voice recordings from the built in control panel, with simple navigation keys and a big, bright 130 x 97 mm TFT LCD display. Alternatively, all call recorder unit functions and configuration can be managed via your network and Remote Manager - PC software included with unlimited licenses as part of your solution.

Your voice logging solution can be managed from the control panel via three menus (Logging, Search an Options) and four simple navigation keys. Call replay control keys (play/pause, fast forward, rewind, stop) are also included, so you can access call recordings right at the unit.

Total Recall Rack is custom engineered for voice logging, offering superior reliability compared to PC based systems. Hot-swap power supplies may be optioned to provide an additional safeguard against unexpected system events. Optional SNMP alarming support provides the additional advantages of preventative maintenance and early indication of any system issues. As Total Recall is CentOS Linux based, you can take advantage of the security, speed and reliability of an enterprise grade UNIX operating system.

Store up to 60,000 hours / 350,000 individual call recordings onboard at 16 kbps HQVQ compression. You may automatically archive calls at pre-set intervals to inexpensive CD or DVD media, or optionally via a TCP/IP network to a dedicated NAS or other networked storage location. Optional Blu-Ray support provides an ultra-high capacity portable archiving option.

All unit configuration, live monitoring, search and replay functions may be performed from the convenience of your networked PC running Windows 2K/XP/Vista/7. Copy calls from your Total Recall voice logger or archive discs to your computer, or email calls in .mp3, .wav or secure .trc formats.

Remote Manager can also be used to add notes to calls in real time, which can later be used as a search parameter in conjunction with time, date, channel, extension, call direction, number called or CLI (where transmitted).

Multiple password secured access levels ensure that important system functions are only available to authorised personnel. Access to all software functions and recording/monitoring channels is completely configurable on a per-user basis, which maintains your data security while extending the benefits of recording to more people within your organisation.

Start and stop recording (depending on your telephony interface) by voltage detection, VOX detection, and Record-on-Demand (software or DTMF code control, where available). Beep tone is selectable per channel, and access to live monitoring is configurable per analogue channel.

Record-on-Demand gives users the option to record or discard current calls, or even to partially record calls if required. Record 100% of calls, or between user-defined times - the choice is yours. Optional TCP/IP SMDR interfacing provides even more information, flexibility and security to your voice logging system.

Continuously live monitor calls by extension, call replay via control panel & unit speaker, headphones, line-out jack; or replay via the inbuilt media player in Remote Manager.

Record up to 72 analogue channels from any  line-level audio source telephones, 2-way  or broadcast radio, intercoms, microphones and more. Inputs are standard modular jacks that are compatible with a wide range of voice logging accessories. Alternatively, record up to 8 SIP or H.323 VoIP channels, in combination with up to 8 analogue channels if required. Analogue channels are field upgradable in 4, 8 or 12 channel multiples, up to the maximum of 72 channels.